Terms & Conditions

    Welcome to Karen Bird — your trusted destination for elegant and affordable bridesmaid dresses. By using our website, placing an order, or engaging with our services, you agree to the following Terms and Conditions. Please read this agreement carefully before accessing or using the site. If you do not agree to these terms, please refrain from using our website or making purchases.

    1. Use of Website

    By accessing karenbird.shop, you confirm that you are at least 18 years of age or have the permission of a parent or legal guardian. You agree to use this site only for lawful purposes and in a manner that does not infringe the rights of or restrict the use of this website by any third party.

    2. Product Information

    We strive to provide accurate images and descriptions of all products, including color, sizing, and fit. However, due to screen display variations and fabric dyeing differences, the actual item may vary slightly in appearance. Custom-made and tailored items are non-refundable, as they are created to your specifications.

    3. Orders & Payment

    All prices are listed in USD unless otherwise specified. We reserve the right to change pricing at any time without prior notice. Full payment is required at checkout. We accept major credit cards and other secure payment methods as indicated at checkout.

    Once an order is placed, it may not be changed or canceled after 24 hours, as production begins shortly thereafter. Please double-check all details prior to submitting your order.

    4. Shipping & Delivery

    Shipping times vary depending on the destination and production requirements. While we strive to deliver within estimated timelines, we are not liable for delays caused by shipping carriers, customs, or force majeure events. International customers are responsible for any applicable duties or taxes.

    5. Returns & Exchanges

    Please refer to our Return & Exchange Policy for detailed information. Custom-size and final sale items are not eligible for return. Returned items must be in original condition, unworn and unwashed. Shipping costs are non-refundable unless an error was made on our part.

    6. Intellectual Property

    All content on this website — including text, images, logos, graphics, and designs — is the intellectual property of Karen Bird and is protected by applicable copyright and trademark laws. Unauthorized use or reproduction is strictly prohibited.

    7. Limitation of Liability

    Karen Bird shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products. Our liability is limited to the amount paid for the item(s) purchased.

    8. Governing Law

    These Terms & Conditions shall be governed and interpreted in accordance with the laws of the country in which the business is registered. Any disputes arising shall be subject to the jurisdiction of local courts.

    9. Contact Information

    For any questions regarding these Terms & Conditions, please contact our support team:
    📧 Email: [email protected]